Owner and operator, Will Norton, currently lives in Aurora, CO with his wife Ashley, son William, daughter Tinley, son Jaxson, daughter Zuri, and son Lennox. Will’s parents ingrained in him that a dollar earned was a dollar worked for. Because of this, his work morals and ethics became the foundation that propelled him into the successful and respectful man he is today. His passion for building, repairing, and solving problems started at a young age; with Lego’s. After building his first pirate fort, he knew he would be serving the public with his building and management skills, and designs. He lives to please people and always makes sure the client is satisfied with their final product; even if he has to pay for it out of his own pocket. This attitude toward life and work has afforded him the time to amass great leadership, listening, management, detail, reliability, design, and quality skills. These qualities really bleed throughout his business and personal life. Don’t hesitate to call, email, or text any time; his lines of communication are always open.
Look forward to meeting you!
What education and/or training do you have that relates to your work?
I have been in Management for 14yrs. Operations Manager for an Insulation Wholesaler, Operations Manager for an Insulation and Drywall contractor, and Project Manager for a builder are the majority of my management experience. Being on all sides of the business has afforded me the proper time to add more assets to my current character and business philosophy. Some of the assets consist of personal and business work morals and ethics.
What is your typical process for working with a new customer?
I always like to meet at the project first and foremost. Then, the client can give me an in-depth walk-through of their hopes and dreams. After learning the design and goals, I take notes and pictures. During the notes and pictures I like to point out any obstacles I can foresee (not all can be foreseen) or anything that may be a code issue. Sometimes certain items need to be added in order to bring it up to current Building Codes or certain design may not be possible because it is against Code and/or Ethics. Lastly, after a nice meeting with the customer I type up a detailed estimate and email it to them. All customers, whether they hire me or not, are more than welcome to call, text, or email with any questions, concerns, or design ideas; any time.
How does your service stand out?
The attention to detail and quality is first and foremost. Second, would be my passion for interaction with my clients. Lastly, my open policy of not setting time constraints on meetings with a customer. When I am meeting with you, it is on your time, not mine.
What do you enjoy about the work you do?
I thoroughly enjoy solving problems and fixing/building things. Customer relations is my second passion. To this day I still remain in contact, on a personal level first and business level second, with multiple past clients.