“We are pleased to offer a reference for Will Norton of Norton Building & Remodeling. Most of all we respected his integrity, attention to detail, the craftmanship of his subcontractors and his thoroughness at the completion of the project.
Will provided an estimate of cost prior to starting the renovation of our kitchen and 2 bathrooms which also spilled into our living room. He stayed on estimate, any increases were incurred by our choice.
His motto was “if I make a mistake, I pay for it and if you make a mistake you pay for it”. For example, if an item which we wanted saved was accidentally tossed, he said no problem. Just get another one and I’ll pay for it.
We needed to move out during the remodel since our unit was small. To keep us informed, Will sent us pictures of what was happening during each phase.
Will’s subcontractors knew their trades and worked diligently to provide us with a well-crafted finished product. Our unit was totally cleaned by Will’s staff at the end of the construction phase. Other homeowners from our complex come in our unit and are delightfully amazed at the overall design and quality of the work.
Towards the end of the project, we presented Will with a detailed punch list of mostly small items we thought needed to be addressed. Will was very careful to have each item handled appropriately. Will was a perfect gentleman and a pleasure to work with throughout the project!”
Laurie and Bruce P.
Verified Review
“Norton Building did a major renovation on our 1942 Denver cottage, including demo of an old addition, expansion with a new, larger addition, updating existing rooms, and installation of new exterior hardscapes and landscaping. Will Norton ran the project smoothly and efficiently despite several major setbacks that were out of his (and our) control. When things went wrong (as they inevitably do), his strong character really showed itself. He is responsive, detail-oriented, honest and bonus: very kind and fun. I would recommend Norton Building for any construction project.”
Karen W.
Verified Review
“Will and his team have done an amazing job on our whole house remodel. I could not be happier. From start to finish, communication was excellent, craftsmanship was fabulous, and estimates were accurate. We’ve finished the first floor and will be moving on to the basement in a few months. Woohoo! Everything looks so good!!”
Leah B.
Verified Review
“AMAZING work. We had a deck built on a steep, high grade that proved to be quite a challenge. But Norton knocked it out of the park! It’s absolutely stunning, and the whole process was smooth. Even when our city was giving us issues, Will Norton himself was working with the city for all the permits, and I didn’t have to do a thing. I’m coming back to this company for anything else I need within their scope of work!!”
Val and Austen B.
Verified Review
“I wanted to add an addition to my house for my Mom to live in. I got Will Norton to do the job. He’s a very caring and very concerned about want kind of job we wanted done. He keeps you informed about want he’s doing and also lets you know in advance what he’s going to do so that we can prepare for it. He talked to us often about the items we wanted him to put in the addition. The addition was finished in about four and a half months and we love it. He has a very good crew working for him. We also liked the fact that they made the outside look exactly like the house. You can’t tell that it’s an addition. We would recommend everyone to check him out for any remodeling they want done. Thanks Will.”
Kristina K.
Verified Review
“I worked with Will Norton and his team of highly professional skilled guys to pull off an amazing bathroom remodel. I came in with only a couple loose ideas, and through our discussion, Will was able to guide me to some really good decisions for the budget I was working with. The value I received overall was definitely worth it and I would recommend this company to anyone in metro Denver.
When they said they would show up – they did. The communication during the project was timely and met my high expectations. I really don’t have a bad thing to mention – I enjoyed having their crew in my home (and my dog did too).”
Brandon S.
Verified Review
“Happy Whole House Remodel”
“Will and his team did a great job remodeling a complete disaster of a house!
We purchased a rental property that had been completely destroyed by the previous tenants. At first, our project was going to be small; however, that quickly changed. As we got started, it became clear that we would need to replace everything in the house: all new plumbing, electrical, roof, HVAC, kitchen, bathrooms, and just about everything in-between. We even decided to add a bathroom to the master bedroom, and, as everything else, Will took it in stride.
Will was understanding, and was willing to accommodate us throughout the project. As our needs adjusted, so did he.
Throughout the whole process, Will and the team kept me completely updated, so that I knew what was going on at all times. The team was flexible enough to allow me to hop in complete some of the work on my own to keep costs down. And when we did elect to take on some of the smaller projects, he was willing to walk us through the process and give us pointers.
Additionally, when it came to billing and going over the budget, he was always on top of it and kept us informed with price changes and adjustments. Generally, Will is just an all around, great guy. Initially, I chose him because of his great personality. And in the end, I was not disappointed at all. To be fair, that does not mean that we didn’t have our disagreements or issues, all projects of this magnitude do! That said, what was great about Will and his team is that they always worked to make sure everything came out great. Whenever changes needed to be made, budgets reviewed, concerns arose, they were all over it. He constantly said to me that he “would do anything for his customers” and that he’d be there for us throughout the process, and he was. Working with any contractor on large or small projects can be tedious, but Will was great and we learned a lot about the process.
Tips:
1 – Ask questions!! Will is not afraid to answer them. In the long run, it’s only going to help you and him.
2 – Don’t be afraid to speak your mind and be upfront. If you are honest about things, the better your experience will be. Will and team will give you a straight forward answer.
3 – Remember to be respectful. It builds trust between the homeowner and the contractor. Will is an honest guy and sticks by his word and work. But the best way to build a great relationship is to remember to treat each other with respect. I know that sounds weird, but really…it does help.
4 – It never goes exactly as planned. Its just the truth, but Will does work very hard to make sure your needs are being meet.
In the end, we actually decided to move into the newly remodeled rental instead of keeping it a rental. The work was so great, and the house was so nice, that we just couldn’t bear to have someone else enjoy it! Like I said…it never turns out the way you plan!
Thank you Will, Sergio, Benji and all others who worked on our house. We couldn’t be happier!!”
“Happy with Norton”
“We had our basement bathroom finished. We had a few quotes, and even one contractor who said he didn’t want to do the job because of what a mess the pipes and plumbing would be to move around. The layout and plumbing had to be reconfigured and Norton Building did a great job helping us figure out the best layout and stayed within our budget. The owner was kind, and always very responsive to our questions and concerns. He and his workers showed up when expected or contacted me when there was a change in schedule. The project took longer than projected, but we weren’t in a hurry and so didn’t push to have it done faster. The bathroom turned out great. Overall we were very happy with Norton Building.”
“I would recommend Will for everything”
“Will was recommended to me by another client of his. I am so glad I hired him. I am extremely impressed with my remodeled kitchen, bathroom and everything else Will did for me. His work is highly professional. I would recommend Will for all your remodeling jobs.”
Sandy Myers
Verified Review
“Highly recommend Norton Building and Remodel”
“Working with Will was a great experience for us. He was friendly, knowledgeable and very trustworthy. Our project was completed in a timely manner and communication with Will was always easy. He has a high standard of excellence in his jobs and ensured that we were satisfied with the work throughout the process. We would hire Will again for any project.”
“Give Norton Remodel a try!”
“Will’s bidding process and written information is top notch. He is very honest, explains things well, and professional.”
Susan K
Verified Review
“Customer satisfaction is Will’s top priority. Whether it’s for your home or business, Norton Building & Remodel will get the job done on budget and on time.”
“Professional. Knowledgeable. I am a big value kind of guy so getting great work at a great price point and also in a timely manner was what lead to an excellent experience. Our whole home remodel also included 2 baths, our kitchen and our living room. I would highly recommend Norton Building and Remodel.”
“Basement remodel. Very professional and always on time. Workers were polite and got the job done quickly. He kept me updated every step of the way and completed the job on time. I would recommend Norton Building and Remodel to anyone!! Very pleased with their service.”